{"id":10,"date":"2024-06-18T10:12:23","date_gmt":"2024-06-18T10:12:23","guid":{"rendered":"https:\/\/momente-unice-personalizate.co.uk\/?page_id=10"},"modified":"2024-06-21T11:23:06","modified_gmt":"2024-06-21T11:23:06","slug":"politica-returnare","status":"publish","type":"page","link":"https:\/\/momente-unice-personalizate.co.uk\/en\/politica-returnare\/","title":{"rendered":"Politica de returnare"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b6db07f e-flex e-con-boxed e-con e-parent\" data-id=\"7b6db07f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-761f3b26 elementor-widget elementor-widget-text-editor\" data-id=\"761f3b26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h4><span class=\"dia_suggestion_done w0\" contextmenu=\"true\">V\u0103<\/span>\u00a0aducem\u00a0<span class=\"dia_suggestion w2\" contextmenu=\"true\"><span class=\"dia_suggestion w97\" contextmenu=\"true\">la<\/span><\/span>\u00a0<span class=\"dia_suggestion w3\" contextmenu=\"true\">cuno\u0219tin\u021b\u0103<\/span>\u00a0<strong><span class=\"dia_suggestion_done w4\" contextmenu=\"true\">Politica<\/span>\u00a0de returnare<\/strong>\u00a0a echipei Momente unice personalizate:\u00a0<\/h4>\n<p class=\"wp-block-paragraph\">\u00cen contextul achizi\u021biilor online, este esen\u021bial ca at\u00e2t comercian\u021bii, c\u00e2t \u0219i consumatorii s\u0103 \u00een\u021beleag\u0103 politica de returnare a produselor, \u00een special cea aplicat\u0103 produselor personalizate. Conform OUG 34\/2014, exist\u0103 reglement\u0103ri stricte privind returul acestor produse datorit\u0103 caracterului lor unic.<\/p>\n<p><strong>Produse Personalizate \u0219i Reglement\u0103ri<\/strong><\/p>\n<p>Produsele personalizate sunt acele produse realizate conform specifica\u021biilor individuale ale consumatorului. Acestea includ, dar nu se limiteaz\u0103 la, articole gravate, haine personalizate sau produse cu design unic. Conform OUG 34\/2014, aceste produse nu pot fi returnate \u00een mod obi\u0219nuit, deoarece unicitatea lor face imposibil\u0103 rev\u00e2nzarea c\u0103tre al\u021bi clien\u021bi.<\/p>\n<p><strong>Excep\u021biile pentru Retur<\/strong><\/p>\n<p>Exist\u0103 \u00eens\u0103 situa\u021bii \u00een care returul produselor personalizate este permis. Acestea includ cazurile \u00een care produsul prezint\u0103 defecte de fabrica\u021bie sau diferen\u021be semnificative fa\u021b\u0103 de modelul prezentat pe website. \u00cen astfel de cazuri, conform articolului 7.9.2 din OUG 34\/2014, consumatorul are dreptul de a returna produsul. Este esen\u021bial ca aceste defecte s\u0103 fie constatate \u0219i dovedite pentru a se putea ini\u021bia procedura de retur.<\/p>\n<p>\u00cen cadrul companiei noastre, ne asum\u0103m responsabilitatea pentru produsele care prezint\u0103 defecte sau diferen\u021be vizibile fa\u021b\u0103 de modelul prezentat pe website. Aceast\u0103 politic\u0103 se aplic\u0103 pentru diverse articole, inclusiv c\u0103ni, tablouri, tricouri \u0219i lum\u00e2n\u0103ri. Ne angaj\u0103m s\u0103 proces\u0103m cererile de \u00eenlocuire \u00een cel mai scurt timp posibil, asigur\u00e2ndu-ne c\u0103 fiecare client este pe deplin mul\u021bumit de achizi\u021bia sa.<\/p>\n<p><strong>Accesorii Printate pe Carton<\/strong><\/p>\n<p>Atunci c\u00e2nd vine vorba de invita\u021bii, plicuri de bani, meniuri, place carduri, numere de mas\u0103 \u0219i alte accesorii printate pe carton, avem un proces riguros de verificare.\u00a0<\/p>\n<p><strong>Conformitatea cu Legea Comer\u021bului Electronic<\/strong><\/p>\n<p>Respect\u0103m prevederile legii comer\u021bului electronic, conform OG nr. 130\/2000, art. Aceasta ne oblig\u0103 s\u0103 oferim clien\u021bilor posibilitatea de a verifica produsele \u00eenainte de finalizarea comenzii \u0219i s\u0103 ne asigur\u0103m c\u0103 fiecare produs respect\u0103 standardele de calitate prezentate pe website.<\/p>\n<p><strong>Politica de returnare<\/strong> pentru produsele personalizate este strict reglementat\u0103 pentru a proteja at\u00e2t interesele comercian\u021bilor, c\u00e2t \u0219i pe cele ale consumatorilor. \u00cen\u021belegerea acestor reglement\u0103ri este crucial\u0103 pentru a evita eventualele conflicte \u0219i pentru a asigura o experien\u021b\u0103 pozitiv\u0103 de cump\u0103rare.<\/p>\n<p><strong>Responsabilitatea Clientului la Acceptarea Printului Final<\/strong><\/p>\n<p>\u00cen momentul accept\u0103rii printului final, clientul \u00ee\u0219i asum\u0103 r\u0103spunderea pentru orice eventuale erori sau omisiuni. Echipa Momente Unice Personalizate se asigur\u0103 c\u0103 toate detaliile sunt corect verificate \u00eenainte de a finaliza comanda. Totu\u0219i, este esen\u021bial ca clientul s\u0103 revizuiasc\u0103 cu aten\u021bie toate aspectele \u00eenainte de a da acordul final.<\/p>\n<p><strong>Procesul de Verificare \u0219i Aprobare<\/strong><\/p>\n<p>\u00cenainte de a trimite printul final c\u0103tre client, procesul de verificare intern\u0103 include mai multe etape. Acestea sunt menite s\u0103 garanteze calitatea \u0219i acurate\u021bea produsului. Clientul prime\u0219te o previzualizare a designului pentru a aproba toate detaliile. Odat\u0103 ce clientul confirm\u0103 c\u0103 totul este \u00een regul\u0103, echipa poate continua cu produc\u021bia final\u0103.<\/p>\n<p><strong>Limitarea R\u0103spunderii dup\u0103 Acceptarea Printului<\/strong><\/p>\n<p>Este important de subliniat c\u0103, dup\u0103 acceptarea printului final, echipa Momente Unice Personalizate nu \u00ee\u0219i poate asuma alte modific\u0103ri. Accept\u00e2nd printul final, clientul ia la cuno\u0219tin\u021b\u0103 faptul c\u0103 orice schimbare ulterioar\u0103 nu va fi posibil\u0103. Aceasta include corecturi de text, ajust\u0103ri de imagine sau orice alt tip de modificare. Prin urmare, clientul trebuie s\u0103 fie complet sigur de acordul s\u0103u \u00eenainte de a finaliza procesul de comand\u0103.<\/p>\n<p><strong>\u00cen concluzie<\/strong>, responsabilitatea clientului este crucial\u0103 \u00een asigurarea unui produs final de calitate. Acceptarea printului final marcheaz\u0103 sf\u00e2r\u0219itul procesului de verificare \u0219i \u00eenceputul etapei de produc\u021bie. Echipa Momente Unice Personalizate \u00ee\u0219i dore\u0219te ca fiecare client s\u0103 fie pe deplin mul\u021bumit de produsul primit, motiv pentru care subliniaz\u0103 importan\u021ba unei verific\u0103ri riguroase \u00eenainte de acceptarea final\u0103.<\/p>\n<p><strong><span class=\"dia_suggestion w35\" contextmenu=\"true\">\u00cen<\/span>\u00a0cazul\u00a0<span class=\"dia_suggestion w121\" contextmenu=\"true\">\u00een<\/span>\u00a0<span class=\"dia_suggestion w28\" contextmenu=\"true\"><span class=\"dia_suggestion w56\" contextmenu=\"true\"><span class=\"dia_suggestion w183\" contextmenu=\"true\"><span class=\"dia_suggestion w210\" contextmenu=\"true\">care<\/span><\/span><\/span><\/span>\u00a0<span class=\"dia_suggestion w184\" contextmenu=\"true\">dori\u021bi<\/span>\u00a0<span class=\"dia_suggestion w81\" contextmenu=\"true\">s\u0103<\/span>\u00a0<span class=\"dia_suggestion w186\" contextmenu=\"true\">returna\u021bi<\/span>\u00a0produsele, trebuie avute\u00a0<span class=\"dia_suggestion w182\" contextmenu=\"true\">\u00een<\/span>\u00a0vedere\u00a0<span class=\"dia_suggestion w192\" contextmenu=\"true\">urm\u0103toarele<\/span>:<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Contravaloarea transportului\u00a0<span class=\"dia_suggestion w195\" contextmenu=\"true\">va<\/span>\u00a0<span class=\"dia_suggestion w166\" contextmenu=\"true\"><span class=\"dia_suggestion w196\" contextmenu=\"true\">fi<\/span><\/span>\u00a0<span class=\"dia_suggestion w197\" contextmenu=\"true\">suportat\u0103<\/span>\u00a0de\u00a0<span class=\"dia_suggestion w199\" contextmenu=\"true\">cump\u0103r\u0103tor<\/span>\u00a0(client);<br \/>Produsele returnate trebuie\u00a0<span class=\"dia_suggestion w81\" contextmenu=\"true\">s\u0103<\/span>\u00a0fie\u00a0<span class=\"dia_suggestion w121\" contextmenu=\"true\">\u00een<\/span>\u00a0<span class=\"dia_suggestion w207\" contextmenu=\"true\">aceea\u0219i<\/span>\u00a0stare\u00a0<span class=\"dia_suggestion w182\" contextmenu=\"true\">\u00een<\/span>\u00a0<span class=\"dia_suggestion w28\" contextmenu=\"true\"><span class=\"dia_suggestion w56\" contextmenu=\"true\"><span class=\"dia_suggestion w183\" contextmenu=\"true\"><span class=\"dia_suggestion w210\" contextmenu=\"true\">care<\/span><\/span><\/span><\/span>\u00a0s-au livrat,\u00a0<span class=\"dia_suggestion w214\" contextmenu=\"true\">adic\u0103<\/span>\u00a0noi\u00a0<span class=\"dia_suggestion w123\" contextmenu=\"true\">\u0219i<\/span>\u00a0<span class=\"dia_suggestion w190\" contextmenu=\"true\">\u00een<\/span>\u00a0<span class=\"dia_suggestion w218\" contextmenu=\"true\">cutie<\/span>,<br \/><span class=\"dia_suggestion w219\" contextmenu=\"true\">\u00eempreun\u0103<\/span>\u00a0cu toate accesoriile\u00a0<span class=\"dia_suggestion w223\" contextmenu=\"true\">aferente<\/span>\u00a0produsului, nepurtate\u00a0<span class=\"dia_suggestion w72\" contextmenu=\"true\"><span class=\"dia_suggestion w115\" contextmenu=\"true\"><span class=\"dia_suggestion w226\" contextmenu=\"true\"><span class=\"dia_suggestion w230\" contextmenu=\"true\">sau<\/span><\/span><\/span><\/span>\u00a0nefolosite,\u00a0<span class=\"dia_suggestion w228\" contextmenu=\"true\">f\u0103r\u0103<\/span>\u00a0pete sau rupturi.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Contact \u0219i Suport<\/strong><\/p>\n<p>Ne dorim s\u0103 oferim clien\u021bilor no\u0219tri o experien\u021b\u0103 de cump\u0103rare c\u00e2t mai pl\u0103cut\u0103 \u0219i f\u0103r\u0103 probleme. Dac\u0103 ave\u021bi \u00eentreb\u0103ri sau nel\u0103muriri privind politica noastr\u0103 de \u00eenlocuire a produselor, v\u0103 rug\u0103m s\u0103 nu ezita\u021bi s\u0103 ne contacta\u021bi. Echipa noastr\u0103 de suport este \u00eentotdeauna preg\u0103tit\u0103 s\u0103 v\u0103 ajute.<\/p>\n<p><strong>Ne\u00a0<span class=\"dia_suggestion w233\" contextmenu=\"true\">rezerv\u0103m<\/span>\u00a0dreptul de a\u00a0<span class=\"dia_suggestion_done w237\" contextmenu=\"true\">modifica<\/span>\u00a0<span class=\"dia_suggestion_done w238\" contextmenu=\"true\">politica<\/span>\u00a0de returnare de\u00a0<span class=\"dia_suggestion w242\" contextmenu=\"true\">c\u00e2te<\/span>\u00a0ori este\u00a0<span class=\"dia_suggestion w245\" contextmenu=\"true\">necesar<\/span>!<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7883be1 e-flex e-con-boxed e-con e-parent\" data-id=\"7883be1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>V\u0103\u00a0aducem\u00a0la\u00a0cuno\u0219tin\u021b\u0103\u00a0Politica\u00a0de returnare\u00a0a echipei Momente unice personalizate:\u00a0 \u00cen contextul achizi\u021biilor online, este esen\u021bial ca at\u00e2t comercian\u021bii, c\u00e2t \u0219i consumatorii s\u0103 \u00een\u021beleag\u0103 politica de returnare a produselor, \u00een special cea aplicat\u0103 produselor personalizate. Conform OUG 34\/2014, exist\u0103 reglement\u0103ri stricte privind returul acestor produse datorit\u0103 caracterului lor unic. Produse Personalizate \u0219i Reglement\u0103ri Produsele personalizate sunt acele produse realizate [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3818,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Invitatii Plicuri Bani Nunta Botez Marturii Magnetice Tricouri Cani Personalizate Lumanari Decorative Soia Sare De Baie Cadouri UK Anglia\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"google-site-verification\" content=\"aKuKgEdSws-fd_2WhxlOS0gFshxUULbR1_3MWcGemHE\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/momente-unice-personalizate.co.uk\/en\/politica-returnare\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Momente Unice Personalizate - 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